Shipping & Returns
📦 Shipping Policy
ZenSpace is proud to offer worldwide shipping to most countries.
All orders are processed within 1–3 business days, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order has been shipped.
Estimated Delivery Times:
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United States & Canada: 7–15 business days
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Europe & Middle East: 7–20 business days
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Asia & Australia: 10–25 business days
Delivery times are estimates and may vary depending on destination and shipping carrier.
Shipping Rates:
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A flat rate of $6.99 applies to all international orders.
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Free shipping is available for orders totaling $60 USD or more (after discounts, before taxes and shipping fees).
🔁 Return & Refund Policy
At ZenSpace, customer satisfaction is our top priority.
If you are not completely satisfied with your purchase, you may request a return within 7 calendar days of receiving your order.
Return Conditions:
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Items must be unused, unwashed, and in original condition with tags/packaging intact.
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Return shipping costs are the responsibility of the customer.
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We do not accept returns on final sale or clearance items.
Once your return is received and inspected, we will notify you via email and issue a refund to your original payment method within 5–10 business days (processing time may vary depending on your bank).
To initiate a return or report an issue:
Please contact our support team at: support@zenspace.store
📌 Please do not send returns without prior authorization. Unauthorized returns may not be accepted.
🛟 Need Help?
If you have any questions regarding your order, shipping, or returns, please reach out to us via email at support@zenspace.store or visit our Contact Us page.